Welcome to Whiskey Mart Shop. By accessing or purchasing from our website (https://whiskeymartshop.com), you agree to abide by the terms and conditions set forth below. Please read them carefully.

1. Company Information & Contact

Whiskey Mart Shop is a licensed online retailer of alcoholic beverages.

Business Name: Whiskey Mart Shop
Email: contact@whiskeymartshop.com
Phone: (510) 455-2561
Business Hours: Monday–Friday, 9 AM – 5 PM (PST)
Business Address:305 Broadway, 7th Floor, New York, NY 10007

We are committed to being transparent with our contact information and responsive to customer concerns.

2. Age Restriction

By using our website and purchasing from us, you confirm that you are 21 years or older. We do not sell or serve alcohol to anyone under the legal drinking age. Verification may be required upon delivery.

3. Product Accuracy & Availability

We make every effort to ensure the information on our website is accurate, including:

  • Product descriptions

  • Images

  • Pricing

  • Availability

However, product packaging, batch numbers, or labels may vary slightly. In rare cases, items may become unavailable after an order is placed. If so, we will notify you and issue a refund or replacement promptly.

4. Order Processing & Payment

  • All orders are subject to review and acceptance.

  • We accept secure payments via major credit/debit cards and other approved methods.

  • Your payment information is encrypted and protected using industry-standard SSL encryption.

5. Shipping & Delivery

We aim to process and ship orders promptly. Delivery times vary by location and carrier. You will receive a tracking number via email once your order is shipped.

We do not guarantee delivery times and are not responsible for delays caused by carriers or unforeseen events.

📌 Note: We do not ship alcohol to locations where it is prohibited by law.

6. Returns, Refunds & Damaged Goods

Please refer to our Return & Refund Policy for full details.

We accept refund or replacement requests for:

  • Items damaged during shipping

  • Incorrect or missing items

  • Undelivered orders after a reasonable waiting period

All claims must be submitted within the outlined timeframes and include valid documentation (e.g., photos, order number).

7. Misuse & Prohibited Conduct

By using our site, you agree not to:

  • Use false identities or submit fraudulent orders

  • Misrepresent your age or identity

  • Resell products without written permission

  • Violate local, state, or federal laws in connection with your purchase

Any misuse of our platform may lead to order cancellation and account termination.

8. Limitation of Liability

Whiskey Mart Shop is not liable for:

  • Indirect, incidental, or consequential damages from the use of our products

  • Delays in shipping outside our control

  • Inaccuracies due to outdated third-party data or errors beyond our reasonable control

9. Changes to Terms

We may update these terms from time to time. Continued use of the site after updates constitutes your agreement to the revised terms. The last update date will be shown at the bottom of this page.

10. Compliance with Laws

We fully comply with all applicable laws and regulations, including:

  • Alcohol shipping restrictions

  • Google Merchant Center policies

  • Consumer protection laws

We maintain up-to-date and accurate business information to build trust and provide a transparent shopping experience.

11. Privacy

Your data is protected. Please review our Privacy Policy for information on how we collect, use, and protect your information.

12. Contact Us

If you have any questions about these Terms & Conditions or any other aspect of our service, please contact us:

📧 Email: contact@whiskeymartshop.com
📞 Phone: (510) 455-2561
🕒 Hours: Monday–Friday, 9 AM – 5 PM PST

Last Updated: July 28, 2025