At Whiskey Mart Shop, we are committed to delivering your favorite spirits safely, quickly, and reliably. Please read our shipping and delivery policy to understand how and when your order will arrive.
1. Processing Time
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All orders are processed within 1–2 business days (excluding weekends and holidays).
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Once your order is processed and shipped, you will receive a confirmation email with your tracking number.
2. Shipping Methods & Timeframes
We ship via trusted carriers to ensure timely and secure delivery. Estimated delivery times are:
| Shipping Option | Delivery Time |
|---|---|
| Standard Shipping | 3–5 business days |
| Express Shipping | 1–3 business days |
| Local Delivery (Select Areas) | 1–2 business days |
Delivery times may vary depending on your location, weather, or carrier delays.
3. Shipping Locations
We currently ship to all eligible U.S. states where alcohol delivery is legally permitted.
Please check your local laws before placing an order. If we cannot ship to your location, we will notify you and issue a full refund.
4. Age Verification
You must be 21 years or older to purchase alcohol.
An adult signature and valid government-issued ID are required upon delivery.
No exceptions will be made to this policy.
5. Shipping Fees
Shipping charges are calculated at checkout and vary based on:
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Order weight
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Shipping location
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Chosen delivery method
Free shipping may be available for qualifying orders (check promotions or banners on our site).
6. Undeliverable or Returned Packages
If your package is returned due to an incorrect address, refusal, or failed delivery attempts:
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You may be charged a restocking fee and reshipping fee.
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Please double-check your shipping details before placing your order.
7. Lost or Damaged Shipments
If your order arrives damaged or is lost in transit:
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Contact us within 48 hours at contact@whiskeymartshop.com.
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Include your order number and photo evidence (if applicable).
We’ll work with the carrier to resolve the issue and offer a replacement or refund where eligible.
8. Contact Us
For any shipping questions or concerns, reach out to us at:
Email: contact@whiskeymartshop.com
Phone: (510) 455-2561
Hours: Monday to Friday, 9 AM – 5 PM (Local Time)
At Whiskey Mart Shop, we deliver more than bottles — we deliver experience, care, and confidence.